Privacy policies

Introduction

Below mentioned are some terms and conditions applied on how we collect our customer data from different platform( ie: website, app, or offline over the call). 1flightcharge.com does not disclose our customers data to any third party without prior consent from customer and in very rare cases with the airlines in case of any disputes. By visiting any of our Websites, purchasing or using our Services, you are agreeing to the terms and conditions of this Privacy Policy and the accompanying Terms and Conditions. Collecting personal information.

Personal information is: Collective set of information that identifies you as an individual.:
Name
Postal address
Telephone number
E-mail address
Credit and debit card number and related information
Social media account ID
Passport number
Number assigned by a transportation agency, such as a Transportation Security Administration known traveler number
You also have an option to provide someone else’s personal details if need be but by doing so you assure that you have the authority to do so and you allow us to use the information in accordance with our privacy policy.

How we collect customer’s personal information

1flightcharge.com has variety of different ways to collect customers personal information. Through different channels, different services and third party resources. Detailed description on how we collect information is given below. We may collect Personal Information through the Services, such as when you make a booking or register for a promotion. Or you have applied for a discount on our website, or you have initiated a chat or just texted us one time for promotional offers. We may collect Personal Information from you offline, such as when you contact customer service for any query or travel related questions or for knowing promotional offers. From Other Sources: We may receive your Personal Information from other sources, such as public databases, joint marketing partners, social media platforms (including from people with whom you are friends or otherwise connected), and other third parties, to the extent permitted by applicable law.

Using your personal information

To complete and fulfill your booking or purchase, including to process your payment, communicate with you regarding your booking or purchase, and provide you with related customer service. We use passport information for the purpose of travel bookings. To respond to your inquiries and fulfill your requests, such as to send you newsletters. To send administrative information to you, such as information regarding the Services and changes to our terms, conditions, and policies To send you marketing communications that we believe may be of interest to you, to the extent permitted by law. To personalize your experience on the Services by presenting products and offers tailored to you. To allow you to participate in sweepstakes, contests, and similar promotions and to administer these activities. Some of these activities have additional rules, which may contain additional information about how we use and disclose your Personal Information. We suggest that you read any such rules carefully, as you will be bound by them if you choose to participate. To facilitate social sharing functionality. To allow you to send messages to another person through the Services. By using this functionality, you are telling us that you are entitled to provide us with your friend’s name and email address. For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving, or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns, and operating and expanding our business activities. As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your state .or country of residence; (b) to comply with legal process and to prevent, detect, or suppress abuse, fraud, or criminal activity; (c) to respond to requests from public and government authorities and self-regulatory organizations, including public and government authorities and self-regulatory organizations outside your state or country of residence; (d) to enforce our terms and conditions; € to protect our operations, assets, or interests or those of any of our affiliates; (f) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

Collecting Other Information.:

Other Information does not directly reveal your personal identity however if need be and we may require it to be used as personal information we will be using it under the guidelines mentioned under our privacy policy guidelines. There are different categories in which other information can be divided for example; Browser and device information App usage data Information collected through cookies, pixel tags, and other technologies Demographic information and other information provided by you. Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, and the name and version of the Services (such as the App) you are using. We use this information to ensure that the Services function properly.

Using cookies:

Cookies are pieces of information stored directly on the computer that you are using. Generally, cookies allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other anonymous or pseudonymous traffic data. Please see our Cookie Policy here for more information

IP Address:

Your IP address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems, and administering the Services. We may also derive your approximate location from your IP address

Physical Location:

We may collect the physical location of your device by, for example, using satellite, cell phone tower, or WiFi signals. We may use your device‘s physical location to provide you with personalized location-based services and content. We may also share your device’s physical location with our marketing partners, to enable them to provide you with geo-targeted advertising. You may be permitted to allow or deny such uses and/or sharing of your device‘s location, such as through your device settings. If you do, we and/or our marketing partners may not be able to provide you with the applicable personalized services and content.

Security:

No one can guarantee 100% but we do take 100% preventive measures to keep every of our customers data secure. However if you feel at any point in time that you data has been compromised unintended or by mistake or on purpose. We request you to call, email or text us asap and inform us about the same.

GDPR Notice

There has been a change in the GDPR laws and implementations se we request every of our customers to go through it and more so every natural residents of European Economic Area (“EEA”) should review the General Data Protection Regulation 2016/679 (“GDPR”) privacy notice here. In addition, the “E.U.-U.S. and Swiss-U.S. Privacy Shield” section within the GDPR privacy notice should be reviewed if your personal information is transferred from the EEA or Switzerland to the US pursuant to the E.U.-U.S. or Swiss-U.S. Privacy Shield.

Sensitive Information

No executive from 1flightcharge.com will call you and ask sensitive information and we ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership) on or through the Services or otherwise to us. 1flightcharge.com conducts a very high and very often security checks to make sure no sensitive information is leaked out in the open due to any unintended failures.

NOTE: We request you to call us on our 24*7 customer care number in case of any question you have regarding our privacy policy.

Disclaimer : 1flightcharge.com is a travel website that works independently with no third party alliance. The website 1flightcharge.com holds no accountabilities in whatever capacity either by the use of information, site links, and other materials embedded on the website. Your use of website establishes your consent to all terms, notices and conditions. In case of any queries or benefits of feedbacks, write to us at support@1flightcharge.com.